Repairs

<p>I sent my cell phone for repairs 4 weeks ago. They returned it back to repair centre in Durban without telling me why n the phone wasn't fix. After calling number of times was told they were some paper work I needed to fill in order for the insurance to pay. </p> <p>Nobody told me abt this paper work nobody told me had to pay until I was the one who called.</p> <p>Last week rebooked the phone at the same repair centre in Durban n when I call to check on my phone today was told the same story abt missing paper work that nobody is telling me about or sending them to me.</p> <p>I'm paying for the phone m not using insurance for the screen that m paying for every month seems like they refusing to pay for this repair. This is the 2nd job number may it be fix now ********** 7 and respond to the emails I been sending to ur customer care.</p>