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Promise M
1 reviews | Active since Jan 2014
21 Mar 2015, 15:45
Repairs
On the 9th of March I went Vodacom at Jabulani Mall for repairs and I was informed to come an fetch if on the 19th March 2015, when I went on the 20/03/2015 it was not ready. And the lady I spoke to she gave me an attitude and didn't give any proper response. I want to know when will my phone be ready, I need my phone as soon as possible I don't have another phone. This is causing an inconvinience as i must go back and forth. Please help
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Vodacom's replyOfficial
22 Mar 2015, 08:34Hello Pro123,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Mar 2015, 08:34
Official
Hello Pro123,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,