Repairers not repairing.

<p>So terrible to have to resort to this. Sent my Note 5 in via a vodacom shop to the vodacom repairs centre in Potch. Phone was spotless and well taken care of. Problem that needed fixing was that the phone just stopped fast charging. When I plugged in the phone, I would get a notification that there were more than 10 hours of charging left. I received an sms that the centre had received my phone and that it is curretnly being assessed. After that I heard nothing further. I phoned the repair centre who confirmed that my phone was on its way back as I did not pay for the quotation and they heard nothing from me and therefore sent the phone back to Brooklyn vodashop....they sms'd the wrong number. I went to the Brooklyn vodashop to explain the situation. After discussion, the phone was sent back to Potchefstroom repair centre for repairs. I had to follow up for a quotation and again for the banking details after which I paid the amount owed immediately to get my phone fixed. At last I received a message that my phone was fixed and being sent back to the Brooklyn vodashop. Arriving there, I saw that my phone was scratched from the repair centre opening the phone to fix it, and the only response I could get from the store manager is that they can not guarantee the condition of the phone when it is sent back and shrugged their shoulders. Once arriving home and very frustrated with the service I have received to date, I plugged in my phone to find out that it is still not charging. The repair centre did not even test the phone for the problem for which it was sent in in the first place. Terrible, terrible, terrible experience from vodacom and the repair centre and a very unsatisfied customer.</p>