1 reviews | Active since Mar 2014

17 Apr 2018, 04:56

Repaired phone not working

I've sent my phone for repairs - Insurance claim. It took more than a month before the phone was returned and a levy of R150 had to be paid upon receiving. That all good but the phone is not charging after the repair was done.

0
Replies (2)
Vodacom
Vodacom's reply17 Apr 2018, 06:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Apr 2018, 08:31
Official

Good day

As per our telephonic interaction, you will book handset in in order for the matter to be resolved.

Regards

Kim