JvdW
Jacob van der Westhuizen
1 reviews | Active since Sept 2015
10 Sept 2015, 09:16
Repaired Phone Keeps Being Returned Broken
I took my phone in for repairs as I had a cracked screen. Once my phone was returned to me after a days use I found the volume on the speaker was very soft, so after \repairing"my phone they returned it with a new fault that they had caused. They assured me that a \""quality check\"" was performed on a every device before it was returned. Apparently this is a very loose term. So I had to return my phone to get repaired once again. After complaining on the Vodacom facebook page"
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Vodacom's replyOfficial
10 Sept 2015, 09:55Hello JWEST22,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply10 Sept 2015, 09:55
Official
Hello JWEST22,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM