\Repaired"Phone came back with exact same problem"""
Good day<br> <br> I sent in my 2 month old Brand new upgraded Samsung S6 Edge last week Tuesday, got it back today. Had to enquire what was actually wrong with it, as the signal of phone shows, but no services like whatsapp or any data apps works, neither can any calls be made or any calls can be received, even though it shows all signals are connected! <br> <br> The store sales person phoned them as the repair centre is in Potchefstroom and was informed they only did a upgrade of software, in other works NO work was done to check what the problem was, just a delete system and reload and in the meantime every time I need to restore the phone it costs me data. Wasted 300mb now. <br> <br> This is an utter waste of a clients time and without a BRAND NEW PHONE! <br> <br> I would like a new phone as this one is brand new and NO investigation was done as to why the phone had an issues and I have to take it in again. I am not going to keep on sending the phone in and wait and wait and wait...! it is just over 2 months old! <br> <br> Horrible Service!!!<br>
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
