Repair product & not sending all accessories back

I gave in my phone for repairs at Vodacom 4U shop at Clearwater mall. the phone was sent to Cresta repair center for repairs. When phone was returned. the Sim Tray accessory was not included. This was Friday the 27th of November.<br> <br> I picked up the phone from Vodacom 4U Clearwater on Friday and noticed that the Sim Tray was not included.<br> <br> I went back to the store and asked for it they phoned the repair center at Cresta who confirmed that they have one there. <br> <br> They mentioned that they would send it to the Vodacom 4U shop on Saturday. I went on Saturday to pick the tray up it has not been sent to the shop I must return on Sonday no Tray. <br> <br> The buck was passed back to me as the customer and said i must collect from Cresta. I tried to phone Cresta no answer. I feel that Vodacom should take responsibility and get this tray to me personally as i cannot use my phone at all without this tray.<br> <br> And its not my responsibility as a customer to get my accessories back. This is Vodacoms responsibility.<br> <br> They should have checked that the phone is intact when it was sent back to the store.<br> <br>