Repair Phone

<p>IPhone is a ****:<br />Promises are made when you see the iPhone adverti*****t.<br />I took a upgrade at Vodacom at end 2016<br />My iphone 6 was giving me problems from the beginning.<br />My WiFi didn't work...it didn't react on the select button.<br />Then my iPhone started just going off at random times.<br />Then finally one day.....didn't switch on<br />No problem I thought...my phone is not even a year old and I have insurance on my phone at Vodacom<br />I had in my phone at Vodacom/ cresta/Johannesburg. <br />First waited and had no info from there side so I had to phone them.<br />My phone could be fixed but it will be R5000<br />I said no problem I have insurance. They then wanted me to fill in a insurance form which I went and did. But it was the same form as the first time I handed it in. <br />Then repair division phones me back.<br />NOW WE CAN'T FIX YOUR PHONE. <br />How can that be possible....when you said you can the first time..remember when I called you.<br />Oh yes and we can't claim from insurance. There is a cracking on front glass.<br />BUT ISN'T THAT WHY I HAVE INSURANCE.<br />If my phone was ****** it would have been replaced but now my insurance isn't covering repair of software....<br />This is my options from Vodacom:<br />1. You can pay R2400 and we will give R12000 for a phone<br />2. Pay R850 and we will give a refurbished phone. SOMEONE'S OLD PHONE!!!</p> <p>I AM EXTREMELY UNHAPPY WITH THE WAY THIS HAS BEEN HANDLED.</p> <p>Maybe I should just next time let some ******** ***** my phone. Then I will at least get a new phone.</p>