1 reviews | Active since Apr 2019
Repair of Nokia
To whom it may concern,
My Nokia phone auto update to android Pie, After update my phone screen went black.
Send phone in for repair as could not use. 2 weeks later got contacted that my phone needs new battery and I need to confirm if they may proceed on my cost to battery
Confirmed and two weeks later i went to collect phone, but noted nothing has been done yet and they waiting on payment for repair that i was not informed about.
Paid cost and 2 weeks later phone was repaired
6 weeks total without phone.
Notice with new battery they replaced my screen free, but screen was not put back properly, took phone back again, which they repaired in store in 30min with glue.
Notice screen currently doing te same and also notice when using camera I had no flash. Tried to switch on phone light, nothing again. Meaning flash broken or disconnected with repair.
Try to use GPS with whatsapp location or maps, also not working as if GPS also disconnected.
Currently I only have this phone and cant send it in again for so long, just continuing with phone till contract end to start new contract with different network. This is just plain terrible service.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
