LM
Lebo M

1 reviews | Active since Dec 2018

09 Jul 2021, 01:32

Repair centre ***********

I got a Samsung J410 as an insurance claim. I have never enjoyed this device. It was an OBF, replaced, then an OBF, then technical issues. This device has been booked 4 times for the same problem. I DO NOT WANT THIS DEVICE ANYMORE. Instead when it comes back, software has been upgraded. All my application deleted. Then works for a week, then BOOM, screen is blank again. Can I please get my data back for applications downloaded? I had this phone for 2 weeks, it's faulty AGAIN.

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Replies (1)
Vodacom
Vodacom's reply09 Jul 2021, 07:06
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team