WM
Waliyya M
1 reviews | Active since Aug 2013
15 May 2015, 12:23
Repair Centre
November 11th 2014 I have upgraded to a Samsung S5 handset. Ever since, the handset has been sent back and forth to a Vodacom branch for repairs (fault: receiver of a call made from the S5 can not hear the caller at all). First repair done was a speaker being replaced, second: the main frame replaced & the third time after being assessed nothing was done and handset returned in the same condition it was booked inn. Once again the phone is undergoing an assessment ...????? For the last 7months that phone is with Vodacom Repair Centre and the fault remains unsolved !!! Vodacom can not assist in cancelling my contract let alone replace a piece of junk call S5 handset.
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Replies (1)Vodacom's replyOfficial
15 May 2015, 13:30Hello Wali,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply15 May 2015, 13:30
Official
Hello Wali,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
