Repair centers not working according to standards.
Repair center is not working according to customer satisfaction.
Note: It is not several times that I'm dealing with vodacom repair centers and every time there are issues.
Latest issue: I booked in a phone for repair under warranty. Ref ********** 5 The phone was returned not repaired. Apparently they need proof of purchase. Yesterday I went in to the vodacom shop and this was confirmed and they printed out the proof of purchase.
A new call was opened for the same phone and sent back to the repair center. Ref ********** 0
Now I'm waiting.
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Replies (1)Vodacom's replyOfficial
01 Feb 2019, 11:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2019, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
