MM
Moema M
1 reviews | Active since Nov 2020
26 Jan 2022, 10:38
Rental line for R268
After my post I then received a call from Voda, the gentleman promised to come back to me with feedback. They are still charging me for the "rental line" for R268 of which I did not agree to. It doesn't make sense to me paying R268 for 2gigs whilst I have an existing contract with them for 20 paying R199, there are family out there who cannot afford to put food on the table that I can offer that amount to. Am really not happy with Vodacom and I don't think I will ever enter into any contract with them after this.
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Vodacom's replyOfficial
26 Jan 2022, 11:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2022, 11:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team