MM
MAGDELINE M

1 reviews | Active since Nov 2011

26 Feb 2015, 14:01

RENEWING MY CONTRACT WITH SOMEONE USING MY ID NO#

I CANCELLED MY CONTRACT WITH VODACOM AFTER 24 MONTHS.VODACOM RENEWED MY CONTRACT WITH SOMEONE(NOT MYSELF) USING MY ID NUMBER. THEY ARE REFUSING TO TELL ME AT WHICH STORE AND THE STAFF MEMBER THAT PROCESSED THIS. I WANT THIS CONTRACT CANCELLED IMMEDIATELY. THIS IS *****. I WILL BE CONTACTING THE OMBADSMAN REGARDING THIS MATTER. AND I WILL BE PAID BACK EVERY CENT. VODACOM CANNOT BE SENDING ME FROM PILLAR TO POST REGARDING THIS HIGH RISK MATTER. VODACOM MUST TELL ME HOW THEY VERIFIED MY GREEN ID. I WANT THIS MATTER SORTED BEFORE BUSINESS DAY TOMMOROW. MY NUMBER IS ***. <br> IF THEY CANT VERIFY WHO PROCESSED THIS TRANSACTION, THE CEO MUST PLEASE EXPLAIN IN PERSON, HOW DOES THIS FRADULENT TRANSACTIONS GO THROUGH AT VODACOM WITHOUT ANYBODY PICKING THEM UP, OR IS VODACOM HIRING ********** TO MAKE MONEY OUT OF US. <br> MAYBE WE SHOULD HAVE A POSTER ON THE N1 STATING HOW FRADULENT VODACOM IS

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Replies (1)
Vodacom
Vodacom's reply26 Feb 2015, 14:18
Official
Hello MEMORY1,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team