Renewal of contract

<p>I renewed my contract on 16/03/17 and was helped by Siya at the Musgrave branch. Upon renewing I was told that the Dog voucher to the value of R10k that was offered as a part of the deal was no longer available. I queried what the replacement was then if that was the case? He said he would ask the manager and get back to me. The manager was not available so I left and he said he would call me. I received no such call. I then called in to query and was told that he would have to place an order if I wanted it as they had nothing at the branch and he would call me when it was available. It is now 29/05 and I still await this phone call. If these were to be discontinued, why is it advertised as a part of your deal? Vodacom is not the cheapest service provider and your contracts these days are no longer comparable to what MTN has - especially with data - yet i have remained loyal for the past 17 years. The least you can do if provide what you do offer. Please advise.</p>