Renewal not worth it.

Does anyone in Vodacom get and read emails - i.e. those sent to customer care ? I emailed them on 9th Feb, then the 14th, then the 23rd and I still haven't got a reply.

I received an SMS's stating that my contract was due to expire and that I would loose my discounts if I didn't renew.

I went to Vodacom, Modimolle as I thought it would be easier than phoning. Well I was wrong ......................... it took ages and ages and even longer I said to the assistant that I didn't want it to cost me any more than what I was already paying and she said I wouldn't pay more. BUT now I will be paying an extra R34.02. WHY ? My discounts were R28 on each number and now only R10.99 and most annoyingly it cost R300 to renew .... for what ????? . So much paper work, so much fine print that I just didn't have the time to read through it all .... specially when there is a queue of people waiting to be attended to.

And another Question - why do we loose our data at the end of each month ??? we have paid for data and just because we haven't used it all you just take it away from us.

Why don't pensioners get any deals ?