1 reviews | Active since May 2017
Remove Vodafone Live monthly charges
<p>My account has R240 charge for Vodafone Live AGAIN on my account this month as well as content services of R142. I have tried getting this removed by a Vodacom Customer Care agent with no help or success. Please can someone tell me how to have these charges removed as I dont even know what Vodafone Live is used for. Thank-you</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Hi, I have just received my invoice for May and I once again have a R355 charge for Content Services and VodaFone Live. Can you please cancel the Content Services linked to my account. I dont know what they are for and your consulatant at the help desk cannot tell me either.
Thank-you
Hi, I have just received my invoice for May and I once again have a R355 charge for Content Services and VodaFone Live. Can you please cancel the Content Services linked to my account. I dont know what they are for and your consulatant at the help desk cannot tell me either.
Thank-you