PS
Pinky S
1 reviews | Active since Dec 2016
21 Jun 2022, 08:24
Remove second insurance for real not only telephonically
Vodacom please do better, I keep calling for the removal of R232.26 insurance premium on my account and you are not doing it and my payday is nearing I can't afford to lose that amount of money as it is going to something else. I only have 1 insurance of which the premium is R360 and it is for my samsung s22 ultra. I get paid in 4 days time and I need this solved Pronto, can we not fight coz I'm happy about everything else except this!
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Vodacom's replyOfficial
21 Jun 2022, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2022, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PS
Pinky S's updateReviewer Update
21 Jun 2022, 10:51Some agent is attending to my matter, I hope for the fruitful and pleasing outcome as well as a happy ending.
PS
Pinky S's update21 Jun 2022, 10:51
Reviewer Update
Some agent is attending to my matter, I hope for the fruitful and pleasing outcome as well as a happy ending.