SP
Suni P
1 reviews | Active since Apr 2011
20 Dec 2022, 12:23
REMOVE MY NAME OF THE CREDIT BUREAUS PLEASE
I have paid up my arrears with Vodacom on 25 November 2022 but I am still listed negatively on the credit bureaus!!! This is totally unfair!!!!! Vodacom is quick to list an individual but to remove the individual from the credit bureaus, Vodacom is very lax!!! Please remove my name of the credit bureaus. I have paid up any monies owing to you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Vodacom's replyOfficial
20 Dec 2022, 13:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2022, 13:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SP
Suni P's updateReviewer Update
21 Dec 2022, 15:40I am tired of your reply template!!! No one calls me ever!! this is totally disgusting and unacceptable! I am trying to clear my name of the credit bureaus and vodacom just dont give a hoot!! send a paid up letter to my email please, URGENT!!!!!!!!
SP
Suni P's update21 Dec 2022, 15:40
Reviewer Update
I am tired of your reply template!!! No one calls me ever!! this is totally disgusting and unacceptable! I am trying to clear my name of the credit bureaus and vodacom just dont give a hoot!! send a paid up letter to my email please, URGENT!!!!!!!!