Remove me from your debts collectors please

Item: Vodacom
Rating: 1

In 2020 I struggle with Vodacom when the was a ********** upgrade that was done under my name for a good month of December 2020 and the finally paid back what the debited from my account from that ********** upgrade and requested them to closed my contract account with Vodacom which was confirmed on feedback received after a hello Peter complaint. I have been receiving calls and sms’s from MBD attorneys that I owe Vodacom +\-R25 000 on my Vodacom account and I raised this with Vodacom and you said according to the records I no longer have an account with you and will inform MBD accordingly.

I am being harassed by MBD now, am taking this Matter to the OMBUDSMAN, this is unfair to me as a customer.

I do not owe Vodacom anything and no one is listening to me.

I have been asking for a confirmation in writing and no one actions my request. Email address ***

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Replies (1)

Vodacom's replyOfficial

13 Dec 2022, 08:10

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply13 Dec 2022, 08:10

Official