LM
Lamaduna M
1 reviews | Active since Jul 2020
10 Jul 2020, 20:44
Remove me from your data base as a contract please.
I had a contract with VODACOM for almost four good years, however I paid it up before time. Only came to my attention now that my credit score has been dropping due to Vodacom saying I missed a payment.
Why is it easy for Vodacom to update their system regarding missed payments but fail to update details of customers who are no longer on contract with them??
Which contract did I miss when I have paid it up in March and it still says I missed a payment in June. Can you guys fix this please.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 Jul 2020, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2020, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team