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Sammyfish S

1 reviews | Active since Nov 2013

07 Aug 2024, 11:55

Remove Contract Covers which I didnt ask

I didn't ask for any contract covers on any of my contracts with Vodacom. Please remove them as they are useless.

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Replies (3)
Vodacom
Vodacom's reply07 Aug 2024, 12:14
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply12 Aug 2024, 08:22
Official
Dear Customer,
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. 
 
Kindly be advised that we were not able to make contact with you however responded via email.
 
Regards
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Aug 2024, 17:14
Official
Dear Customer,
 
Thank you for the time and effort taken to voice your dissatisfaction to our office.
 
Kindly be advised that Contract Cover has been removed from all relevant numbers. Your reference number is EC-1TWN-1WTSML.

Have a pleasant day further.
 
Regards
Vodacom Consumer Website Team

Best regards,