1 reviews | Active since Sept 2023
Remove account on ITC
I have noted that there is an account named Vodacom which I have been listed for on my credit report.(listed since 2017)
Please note that I have not had any communication regarding any Vodacom account and thus note that any account that Vodacom is calling about is dormant and has not been acknowledged in the past three or more years. Therefore, this account is prescribed and what you are doing is *******.
I have not acknowledged the debt in the past 3 consecutive years, either in writing or verbally, not made any payment towards the outstanding amount, nor have I promised to pay. No summons has been issued within the last 3 years. They are in contravention of the NCA Sec 126b. It states that no person may continue collection or re-activation of such prescribed debt as a prescription Act 68 of 1969 (Prescription Act).
Debt therefore prescribed and I'm not legally bound to repay such. I request this matter be closed and any negative information will be removed from my credit record. Should I receive any calls I will lay a complaint with the relative authorities, ie, NCR and LSSA.
Please attend to this matter at the soonest and email a Prescribed letter that this account is closed to I***
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Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
