Removal of credit made **********ly

Item: Vodacom
Rating: 1
Author: Rendani M

Haven't received any feedback since from the 26th of February 2020, after receiving this reply.

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. I tried to reach you again with no luck. As per our Legal Department, please note that your records on ITC will be removed within 7 working days. Have a lovely day further. Regards, Consumer Website Team

Helpful (0)

Replies (1)

Vodacom's replyOfficial

17 Mar 2020, 09:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Mar 2020, 09:05

Official