removal of credit incorrectly. Terrible service

On the 30-06-2015 I called Vodacom to cancel my contract and go prepaid. It was recommended I take a top up option. It was explained that whatever data or minutes I have will expire at the end of that day. At midnight. I accepted this and planned to use my data and credit through the day.<br> The plan incorrectly started at 12:00 on the 30th, meaning all my data and credit disappeared earlier.<br> <br> I have called and complained but now am just being handed from department to department and nobody has contacted me for several days. Vodacom is just trying to prove I am wrong instead of fixing the problem.<br> <br> This is disgusting careless service.