DM
Dolly M
1 reviews | Active since Jan 2014
18 Jun 2025, 14:27
Re:misleading and dishonest contract
After I have send my review about Vodacom dishonest and misleading contract ,which is home data while I asked for mobile data ,Vodacom called me and informed me that the consultant will call me .Till date is still waiting for the call for them to assist .
I still say I have advised the consultant that I have a fibre with Vodacom ,what I am looking for is a mobile and movable data ,still he gave me a home internet .How do I continue to pay for something that I don’t use ,Vodacom debits me monthly .kindly assist urgently
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Replies (1)Vodacom's replyOfficial
18 Jun 2025, 14:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2025, 14:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
