DM
Dolly M

1 reviews | Active since Jan 2014

18 Jun 2025, 14:27

Re:misleading and dishonest contract

After I have send my review about Vodacom dishonest and misleading contract ,which is home data while I asked for mobile data ,Vodacom called me and informed me that the consultant will call me .Till date is still waiting for the call for them to assist .

I still say I have advised the consultant that I have a fibre with Vodacom ,what I am looking for is a mobile and movable data ,still he gave me a home internet .How do I continue to pay for something that I don’t use ,Vodacom debits me monthly .kindly assist urgently

0
Replies (1)
Vodacom
Vodacom's reply18 Jun 2025, 14:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team