KJ
Kamal J

1 reviews | Active since May 2018

06 Jun 2023, 13:02

Remember vodocom we pay your salaries

Vodocom recently contacted me to upgrade my pakage...the service provider Ram couriers refuse to deliver the pakage. I have my id.. Ram couriers wants proof of residenance ...they dont have the technology for one time pin...Vodocom supports them make the end users life difficuilt. Vodocom showed no support when i quired so please contact me for cancelatiom. If your are struggling let me knw so that twitter may assist..

0
Replies (1)
Vodacom
Vodacom's reply06 Jun 2023, 13:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team