1 reviews | Active since Jun 2014
Remarkable Service
<p>Good day Vodacom.</p> <p> </p> <p>I would like to use this opportunity – and platform – to once again thank you for the great service you have provided during my latest query.</p> <p> </p> <p>For those reading, I received my January bill and found that my data bundle has being depleted yet my WiFi router was still running. Even though I previously asked Vodacom to limit all my lines to a maximum of R50 per month usage, it went on to an amount of over R1500 – to find out this specific line was not limited. But as a gesture of goodwill, Vodacom credited the amount back to my account, and politely asked me to try and monitor my data usage in future, which I will do.</p> <p> </p> <p>Thank you Vodacom for this great gesture and I do appreciate your great service you provide.</p> <p> </p> <p>Regards,</p> <p>Carel</p>
Dear Customer,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Best regards,
