NP
Nadia P
1 reviews | Active since Jun 2016
26 Oct 2021, 16:58
RELOCATION REQUEST STILL NOT ALLOCATED AND IT BEEN ALMOST A MONTH??? ***!!!!!!!!!!
Where to begin to tell you how terrible the service with Vodacom Fibre is? I requested a relocation on the 6th of October and STILL have not heard a WORD from you!!!! I have made multiple follow-up calls and your team just has the audacity to tell me they have to log the call again and then it will take 30 WORKING DAYS!! ***. GET YOUR ACT TOGETHER AND RELOCATE AND CONNECT MY LINE IN THE FIRST WEEK IN NOVEMBER AS WE NEED TO WORK FROM HOME!!!!
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Replies (3)
Vodacom's replyOfficial
26 Oct 2021, 17:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Oct 2021, 17:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NP
Nadia P's updateReviewer Update
27 Oct 2021, 03:25Yes, thank you, THAT IS WHAT ALL OF YOUR OTHER TEAM MEMBERS HAVE SAID IN THE LAST 3 WEEKS!!! YOUR TEAM IS USELESS AND CANT GET **** DONE.
NP
Nadia P's update27 Oct 2021, 03:25
Reviewer Update
Yes, thank you, THAT IS WHAT ALL OF YOUR OTHER TEAM MEMBERS HAVE SAID IN THE LAST 3 WEEKS!!! YOUR TEAM IS USELESS AND CANT GET **** DONE.
NP
Nadia P's updateReviewer Update
27 Oct 2021, 10:42How long is this going to take? I am extremely close to taking it up with ICASA.
NP
Nadia P's update27 Oct 2021, 10:42
Reviewer Update
How long is this going to take? I am extremely close to taking it up with ICASA.