NM
Nomathamsanqa M

1 reviews | Active since Mar 2017

27 Mar 2023, 11:15

Relentlessly greedy and thieving!

To be fair - If I could rate you below just this 1 star, I most certainly would.

Why am I constantly in this position of having to come to Hello Peter to order to get an ounce of the tiniest of good service from your business? Have you had enough of my money? But SEEMINGLY NOT because you absolutely insist of ripping me off.

Please rectify the extra charge on my account - please ensure that you debit on time. I have made incessant calls to your contact department and I have been with everything from empty promises to lies and absolutely no service or rectification on your part. It's exhausting and a very tedious exercise on my part.

Please sort this out ASAP.

Thanks, Ms NMR Modisakeng

0
Replies (2)
Vodacom
Vodacom's reply27 Mar 2023, 11:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply31 Mar 2023, 08:49
Official
Dear Customer

Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.

Regards 

Vodacom Consumer Website Team

Best regards,