KM
Kim M
1 reviews | Active since Apr 2023
13 Oct 2023, 14:54
Relentless spam in spite of multiple complaints
Despite multiple complaints, bad reviews and direct demands, Vodacom refuses to stop sending spam sms messages, insisting on trampling consumer rights to OPT OUT without jumping through hoops. Their inststence that I dial their broken app to opt out of every individual type of spam is absolutely not L egal This is one spam message away from the ombuds.
email confirmation as I block incoming spam calls
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Replies (2)
Vodacom's replyOfficial
14 Oct 2023, 14:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2023, 14:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Kim M's updateReviewer Update
16 Oct 2023, 12:59This reply is apparently "private" and not at all visible even when I am logged into hello peter. I have no idea what you said and nobody from vodacom has made any attempt to email me. Useless
KM
Kim M's update16 Oct 2023, 12:59
Reviewer Update
This reply is apparently "private" and not at all visible even when I am logged into hello peter. I have no idea what you said and nobody from vodacom has made any attempt to email me. Useless