SZ
Stokozo Z
1 reviews | Active since Jul 2018
09 Jun 2026, 15:53
RELEASE MY ONT LINE!!!!
Release my ONT line!!! It's been 2months of back and forth with this issue and I'm stuck. I can't get a new internet provider because Vodacom still appear as active on the address yet even the router was never received.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
10 Jun 2026, 08:25 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jun 2026, 08:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
SZ
Stokozo Z's updateReviewer Update
10 Jun 2026, 10:31That's all I've been getting from
VODACOM, a promise to be called in 24-48hrs but it never happened. From April until now
VODACOM, a promise to be called in 24-48hrs but it never happened. From April until now
SZ
Stokozo Z's update10 Jun 2026, 10:31
Reviewer Update
That's all I've been getting from
VODACOM, a promise to be called in 24-48hrs but it never happened. From April until now
VODACOM, a promise to be called in 24-48hrs but it never happened. From April until now
Vodacom's replyOfficial
12 Jun 2026, 12:19Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, Metro Fibre has confirmed that the line has been released. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jun 2026, 12:19
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, Metro Fibre has confirmed that the line has been released. Regards, Vodacom Consumer Website Team
Best regards,