SZ
Stokozo Z

1 reviews | Active since Jul 2018

27 May 2026, 11:27

Release my line!!!Order SO*** was canceled

Release my line please!!!!I ordered Vofacom Fibre in the 14th April 2026, failed delivery attempt because their agent put incorrect delivery address. I called Vodacom to rectify it, they said it's correct the problem must be with RAM. I called RAM and they told me Vodacom hasn't sorted it out. That's where my nightmare began. Back and forth calls I eventually canceled the order. Now it's been more than a month Vodacom is holding my line. I can't get home fibre from different service provider yet and email confirming canceled on the 26 May 2026..I've been calling Vodacom, it's either I get transferred from one agent to the next or my call get cut.

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Replies (1)
SZ
Stokozo Z's update10 Jun 2026, 14:27
Reviewer Update
The only contact received was an email stating that the query was closed. How do you keep closing my queries without resolving the problem? Even now you have closed these tickets, has my line been released?