Reimbur*****t Still Outstanding

Item: Vodacom
Rating: 1
Author: Deborah K

I cancelled my contract but for 3 months I was still charged. The helpdesk all agree I should be reimbursed and I've requested it be followed up by no one has gotten back to me.

It's been 6 months I've been trying to sort this out and get some feedback.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

30 Dec 2023, 11:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Dec 2023, 11:07

Official