Reimburse my disappeared airtime

Hello Peter

Vodacom has been *****ing my airtime, I called and called but they having high call volumes. I would have say R12 and I would send a text and all of it would be gone. I can just sense them telling me about my data but sadly they can’t use that against me as I use WiFi at home.

Their network is horrible, I can’t get hold of people and it hangs up on people. Am just so confused right now. I honestly need them to reimburse me all the ****** airtime’s. I have record in my phone. And am such a loyal customer I always borrow and pay back. Recently I paid back about R145 so as much as I respect their business can they not ***** from us?

Kindly reimburse I have no energy to be fighting with anyone over airtime please.????????

Regards