CS
Corne S

1 reviews | Active since Dec 2015

28 Jan 2016, 08:58

Regular bad data signals

I very frequently get VERY bad signals on my Vodacom data. As I am dependant on up-time of this service which I pay for, it is critical for Vodacom to deliver.<br> <br> A ticket was loged in November, however it took me VERY LONG waiting times on the phone to get hold of a customer care consultant. I really think Vodacom has limited staff for customer care so they make it VERY difficuilt for complaints to be logged.<br> <br> However, after just spending another 15minutes waiting for a customer care consultant, I couldn't wait any longer and decided to wait for data signal and then log this Hello Peter complaint.<br> <br> Can Vodacom please phone ME to resolve THEIR issue.

0
Replies (1)
Vodacom
Vodacom's reply28 Jan 2016, 10:32
Official
Hello chsmit,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Best regards,