CS
Corne S
1 reviews | Active since Dec 2015
28 Jan 2016, 08:58
Regular bad data signals
I very frequently get VERY bad signals on my Vodacom data. As I am dependant on up-time of this service which I pay for, it is critical for Vodacom to deliver.<br> <br> A ticket was loged in November, however it took me VERY LONG waiting times on the phone to get hold of a customer care consultant. I really think Vodacom has limited staff for customer care so they make it VERY difficuilt for complaints to be logged.<br> <br> However, after just spending another 15minutes waiting for a customer care consultant, I couldn't wait any longer and decided to wait for data signal and then log this Hello Peter complaint.<br> <br> Can Vodacom please phone ME to resolve THEIR issue.
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Replies (1)Vodacom's replyOfficial
28 Jan 2016, 10:32Hello chsmit,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Best regards,
Vodacom's reply28 Jan 2016, 10:32
Official
Hello chsmit,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Best regards,
