Regretting the switch!!!

<p>A few months back I upgraded my phone at the mentioned branch. That same day I asked the consultant to update my details (surname and postal adress). Today (29/11/2016) I saw that none of my details have been updated, so I phoned the branch. Once I finally got through, the person that picked up the phone (Itumeleng) told me none of the consultants are free to help me, I must come to the branch in person to fix the problem. </p> <p>I find it irritating and a nuisance to must go back to them to fix the stuff I ALREADY gave to them. Why aren't they doing their job? And why must I watse my time and petrol to go back to fix their mistakes?</p> <p>I regret the day I upgraded there, and wouldn't refer anyone to them., </p>