1 reviews | Active since Jul 2011
Regret taking up another contract
<p>Towards the end of May I took out an additional contact from Vodacom. Today on the 15th June I then decide to use my other Vodacom contract sum to only find R6 something available. Upon contracting Vodacom I was told am subscribed to UWIN since from March the 7th . Strangely enough only now I June they are debiting my Vodacom account. I have never subscribed to any content or anything cause I barely use this sim. After the call I miraculously receive an sms that I have been unsubscribed to YOUWIN. I am now considering cancellation my contract and moving to other service providers. I spoke to Rose-Mary Inc # ********** 71. Getting this headache after adding another contract. Acc ********** 4-8</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still waiting , for someone to call me and explain how a subscription of R7 per day surprisingly had been active in my account from March but only debit funds in June. Please explain if R7 per day x 15days is not equal to R105 but over R193. Secondly I can not get any details of the supposed UWIN subscription numbers anywhere. Please call me with all the answers above.
Still waiting , for someone to call me and explain how a subscription of R7 per day surprisingly had been active in my account from March but only debit funds in June. Please explain if R7 per day x 15days is not equal to R105 but over R193. Secondly I can not get any details of the supposed UWIN subscription numbers anywhere. Please call me with all the answers above.
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,