1 reviews | Active since Apr 2010
Registering for paid service without my consent - PAY BACK THE MONEY
I have received an sms from Vodacom that I have been registered for weekly subscription. This is utter nonsense as I have not registered nor consented to any services. The money is subtracted from my account on a weekly basis and this constitutes to theft. Ironically, this has happened with other WASP services as well and on 14Dec2017 and I followed the instruction to sms STOP ALL to 31050. Then a few days later I received a notification that I am now subscribed to Vodacom games. I want my money back
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Nadia
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear Nadia
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian