Refusing to respond
<p>Disgusting Sevice from Vodacom Regional Office Century City <br />I ordered my iPhone 7 plus on the 13 Oct. There was a huge stuff up with my phone being delivered. I then requested a cancellation about 4 days later. <br />Today is the 4th time I've tried to do my upgrade in one of your stores. <br />3 calls made to @ ********** each time promising me that my cancellation will be done in 3 days<br />2 email calls logged <br />2 twitter complains <br />Still no reply from Vodacom and sill I can't upgrade.<br />Let's see if you will have the decency to reply now. Because this is not service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
