aM
amiel M
1 reviews | Active since Mar 2022
11 Mar 2025, 11:40
Refusing to release my fibre line!!!
Vodacom refuses to release my fibre line just because i have an arrears amount when i made arrangements to pay really is disappointing they refused to even put back my internet connection and also are refusing to release my line so i can go with another isp.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Mar 2025, 12:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Mar 2025, 12:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
aM
amiel M's updateReviewer Update
11 Mar 2025, 13:13Have not received a call from anyone as yet
aM
amiel M's update11 Mar 2025, 13:13
Reviewer Update
Have not received a call from anyone as yet