1 reviews | Active since Sept 2012
Refusing to reinstate my second number
To whom it may concern,
I have 3 numbers under 1 contract, which were all blocked even though I have paid in advance.
After a lot of hassle I was finally assisted by Nonkululeko Makathini, who assisted me after 5 consultants didn't seem to care; Mr Makathini ensured that after 24 hours of not being assisted I was assisted.
However only 1 line was reinstated, can you please get my other numbers to be reinstated.
Please check on your call center employees most are unhelpful and don't care about assisting.
Regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Lesego,
Thank you for taking the time to voice your concerns.
Kindly note that this matter was addressed.
Regards
RO
Good Day Lesego,
Thank you for taking the time to voice your concerns.
Kindly note that this matter was addressed.
Regards
RO