RA
Reshina A
1 reviews | Active since Mar 2018
08 Jan 2022, 16:54
Refusing to cancel my fibre subscription
I requested cancellation of my fibre subscription TWO MONTHS ago only to find out that they still have not released the line and the new service provider cannot activate my service!!!
What the heck is wrong with Vodacom!! I literally waited two months!!! RELEASE THE LINE you *********** idiots!!!
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Vodacom's replyOfficial
09 Jan 2022, 17:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2022, 17:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team