Refusing for me to move to prepaid

<p>I am trying to move to prepaid from contract with the intention of moving to another service provider.</p> <p>I am willing to pay to get out of contract but the retention officer (Lungusani Ndlovu) and his manager (Cristina Dylsini) says that the system does not allow it as there is a pending order for the end of October already in place.</p> <p> </p> <p>This experience is proving to me that not only am I glad to be leaving Vodacom but also maybe never to return as a customer.</p>