SL
Shameema L

1 reviews | Active since Mar 2015

17 Mar 2015, 08:35

refused to sell me a cellphone accessory

So i enter the vodacom chats connect store at 6:15pm and there doors were still open. However they refused to sell me a cellphone accessory and i was interested in taking out a contract as well. This is extremely unprofessional and shines a bad light on the whole vodacom group. They reckoned they already cashed up but the doors of the shop was still open. I cant help but feel i need to take this further than management.

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2015, 08:03
Official
Hello ShamzLeeman,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team