CS
Charmaine S
1 reviews | Active since Oct 2011
17 Jun 2015, 08:49
Refused to fix screen of Samsung Gallaxy
I received a call from Safiek on Monday to go to Lakeside Mall which we have done on Monday afternoon when I arrived at the counter the lady informed me that there is a warranty on the phone but not for the screen and if we want it fix it will costs us R2800.00 I do not have that kind of money to fix the phone. She also informed us otherwise we can go to Samsung ourselves to fix it there<br> <br> Safiek I need to fix this phone a.s.a.p. and cannot do it as I do not have any funds to fix it and thought that it is still under guarantee which is not the case.<br> <br> Please advise urgently.
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Replies (1)Vodacom's replyOfficial
19 Jun 2015, 11:26Hello CharmaineDS,
Hi Charmaine
Thank you for taking the time to raise your complaint with our team. As discussed we have now addressed this issue.
Regards
Safiek
Hi Charmaine
Thank you for taking the time to raise your complaint with our team. As discussed we have now addressed this issue.
Regards
Safiek
Vodacom's reply19 Jun 2015, 11:26
Official
Hello CharmaineDS,
Hi Charmaine
Thank you for taking the time to raise your complaint with our team. As discussed we have now addressed this issue.
Regards
Safiek
Hi Charmaine
Thank you for taking the time to raise your complaint with our team. As discussed we have now addressed this issue.
Regards
Safiek
