Refuse / unable to put limit on datat usage

<p>I took out a contract for my son and the contract stated that he gets a certain amount of data, airtime and Sms's per month. When I got the first bill Vodacom charged me an extra R365 for data used.</p> <p>I called vodacom's help line to put a limit / block on the usage as I do not want to get a surprise like this every month. I was told by Thando (ref ********** 0) that Vodacom can not put a limit on the data usage as this is not a top-up package. Really!!! So Vodacom knows that a teenager use this phone and is happy to charge out of bundle rates to theit heart's content. Lekke!!!! Bonuses for all Vodacom staff at the end of the year.</p> <p>Do not come with the lies that it is impossible. If you can not do that, cancell my contract or change it to a top-up package. I will also cancell my 3 other contracts with you and move to a cellphone company that can assist me .</p> <p>The comsumer commission should investigate Vodacom for this. *****ing from their customers.</p>