Refuse to upgrade because of there mess

Item: Vodacom
Rating: 2
Author: Mogamat H

Had a problem were my account was overcharged on 2 occasions and on both vodacom was at fault. Now my upgrade is due and my i cant get the phone that i want because my profile was downgraded... So i spend R2000 a month and i get treated like this, WOW THA

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Replies (1)

Vodacom's replyOfficial

28 Jan 2015, 15:48

Hello nur.hen,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply28 Jan 2015, 15:48

Official

Hello nur.hen,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team