1 reviews | Active since Mar 2009
Refuse to terminate contract
I phoned Vodacom to enquire when my contract expire, was told by the operator the end of August 2017, she told me they have a special where you pay R139 for R200 airtime plus 2 gigs of data a month. I agreed to this but they deducted R344.50 from my account, phoned 3 times to terminate the new contract, still not done.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Pieter
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Hi Pieter
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
