Refuse to refund from Edgars

As I can see Edgars is refusing to do what the Consumer Protection Act requires all suppliers and business to do, the faulty cell phone was repaired without my consent, I was told that it will only get send to Vodacom for an assessment and I will be contacted before they do anything, they went against section 56 and 56 of the consumer protection act, I've got everything on email so Edgars leave me no choice but to refer the matter to the National Consumer Commissioner to investigate and I will request them to penalise Edgars for going against the consumer protection act. Reference number: ***/GO(Edgars reference number), I'm sending this complain also to vodacom because this is your phone I bought from Edgars Vincent East London and one consultant of Edgars told me that this is a Vodacom phone, I had the phone for only 3 weeks and it started giving me problems.